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The Shikimomo team

Contact & support

Questions about selling, a pickup, an order or your account? Contact our team here.

Message our team

Team messages are separate from the shopping assistant. You do not need Smart Shopping to be active to contact us.

Sign in to send a private message and follow your conversation in your account.

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Replies are not necessarily immediate. Never send passwords, verification codes or payment card details.

Contact details

Direct email and telephone contact details have not been published yet. For now, use the signed-in message service above.

Support hours have not been published yet.

Trouble signing in?

If you have forgotten your password, request a recovery link using your account email.

Recover my password

If you cannot access your account email either, a direct support contact is needed. This contact has not been published yet.